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Carry out hassle–free banking in the comfort of our Fastlanes. They are equipped with the latest ATMs/ATM Plus, Automated Deposit Machines, Quick Passbook Update Printers, Quick Deposit Boxes and OCBC Phone Banking to meet your banking needs anytime, anyday! |
Next Steps : Apply Now 
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OCBC Award Winning* ATMs/ATM Plus (hybrid machine with cash withdrawal and deposit capabilities) are conveniently located at over 400 locations in Singapore, providing you with an efficient and personalised banking experience. Besides withdrawing cash, you can also apply for Internet Banking/Phone Banking access, transfer funds and apply for shares. As an OCBC ATM user, you can also withdraw cash at over 855,000 Visa/Plus ATMs in 149 countries.
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*The first Asian Bank to be awarded “Best Practice ATM Deployment Award” in the annual ATMIA Industry Awards 2004.
More info » |
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Do's & Don't's on ATM Card PIN Managment
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- Do not choose a PIN that others can easily guess (e.g. birth date or telephone number).
- Do not use sequential numbers (e.g. 1,2,3,4,5,6..)
- Do memorise your PIN and do not write it down.
- Do not share your PIN with another person because it is the same as giving that individual authority to use your name in a transaction.
- Do not reveal your PIN to anyone. It should not be disclosed even if requested by an authorised OCBC Bank officer.
- Do change your PIN frequently.
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Security Tips When Performing Your ATM/ATM Plus/ADM Transaction
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- Before you approach the ATM/ATM Plus/ADM, look around and check out the area. If anything seems suspicious, go to a different ATM/ATM Plus/ADM or use it at another time.
- Block the pin pad when you are entering your private PIN.
- When you have completed your transaction, put away your card, receipt and cash immediately. Look around again to check for anyone who looks suspicious.
- If you have concerns about the security of an ATM/ATM Plus/ADM location, please contact us at 1800 363 3333 or email us at contactus@ocbc.com.
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| Anti-card Skimming Measures |
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Your banking security comes first at OCBC. To protect your interest, we have installed anti-card skimming devices on all offsite ATMs (i.e. ATMs located outside of OCBC branches).
| How it works
The anti-card skimming devices installed at offside ATMs will vibrate when ATM cards are inserted or retrieved from the ATMs.
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Phone Banking services:
| Phone Banking application |
| Phone Banking PIN re-issuance |
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Internet / Mobile Banking services:
| Reactivate your 2FA token |
| Update your preferred mobile phone number to receive OTPs via SMS(Applies to 2FA SMS Token users only). |
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Shares/ Unit Trusts services:
| ESA results |
| Electronic payment for shares |
| Update particulars: CDP A/C No. and Permanent Residence status |
| ATM Rights Application |
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CPF Investment Account services:
| Balance enquiry |
| Funds transfer |
| Investment holding enquiry |
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CashCard services:
| Balance enquiry |
| Statement printing |
| Top-up value |
| CashCard refund |
| Home/NETS PIN change |
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Others:
| NETS purchases (up to card daily limit, inclusive of cash withdrawals) |
| NETS CashBack service (NETS charges S$0.50 per CashBack or CashBack with purchase from the third transaction onwards) |
| Shared ATM services (NETS charges S$0.30 per withdrawal from the third withdrawal onwards at UOB ATMs) |
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Cash Withdrawal Overseas:
| Visa/PLUS ATMs:
Withdraw cash from your savings or current account at over 855,000 Visa/PLUS ATMs in more than 149 countries worldwide. You may withdraw up to the equivalent of your daily card limit in the currency of the country you are in. A nominal service charge of 3% is levied on the S$ equivalent of the amount withdrawn (min. S$5 and max. S$20 per transaction).
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| Cash Withdrawal in Indonesia:
Bank NISP (Indonesia) ATMs:
You will enjoy a preferential flat service charge of S$2 for withdrawals at over 490 Bank NISP ATMs in Indonesia
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| Cash Withdrawal in Malaysia:
OCBC (Malaysia) ATMs:
You will enjoy a preferential flat service charge of S$2 for withdrawals at over 50 OCBC ATMs in Malaysia (including funds transfers)
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| Participating MEPS member Banks' ATMs
In partnership with NETS and MEPS (Malaysia Electronic Payment System), you can now withdraw cash* in Malaysia with greater ease of convenience. Access your funds at more than 2,500 ATMs at participating MEPS member Banks' ATMs in Malaysia. They are equipped with the latest ATMs/ATM Plus, Automated Deposit Machines, Quick Passbook Update Printers, Quick Deposit Boxes and OCBC Phone Banking to meet your banking needs anytime,anyday!
* A service charge of S$5 applies for each cash withdrawal.
Cross Border Service Fees
| WITHDRAW CASH IN |
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Fees |
| Malaysia |
OCBC |
S$2 |
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MEPS Participating Local Banks |
S$5 |
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Local Banks in Malaysia (with Visa/PLUS service) |
VISA Plus: 3% with min. S$5 max. S$20 |
| Singapore |
OCBC |
NA |
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Local Bank
(UOB) |
S$0.30 from 3rd withdrawal onward |
| Indonesia |
NISP |
S$2 |
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Banks in Indonesia (with Visa/PLUS service) |
VISA Plus: 3% with min. S$5 max. S$20 |
| China |
Banks in China (with Visa/PLUS service) |
VISA Plus: 3% with min. S$5 max. S$20 |
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| Automated Deposit Machines (ADM) |
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ADM and ATM Plus enable you to deposit cash (with/without the usage of card) and receive immediate credit to your account. You can deposit up to 5 times per account per day. You can deposit up to 100 notes of the same or different denomination at the ADM or up to 99 notes of the same or different denomination at the ATM Plus. Deposits can be made in denominations of S$10, S$50 and S$100 to any OCBC Bank account.
Automated Deposit Machines available at all OCBC Bank Branches and Fastlanes allow you to do the following:
| Balance enquiry |
| Funds transfer |
| PIN Change |
| OCBC Credit Card bill payment |
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Quick Deposit Machines available at all OCBC Bank Branches and Fastlanes allow you to do the following:
| Apply for:
• ATM Card
• Phone Banking
• Credit Card
• Cashier's Order
• Bank Drafts
• Cheque Book
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| Deposit cheques:
• Cross the cheque(s), write your account number on the back, and drop in to the slot
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| Notify a change of address
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| Cheque payment of your credit card bill
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| Apply for faulty cashcard refund:
• Fill in the CashCard refund form (available at branches), put the completed form and the faulty CashCard in the refund envelope and drop it in the slot |
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Have greater financial control over your money as you can update your OCBC Bank passbook as often as you like. Insert your passbook at the last printed page to update it. All you need is a passbook with a magnetic strip at the back. Quick Update is available at all OCBC Bank Branches and Fastlanes.
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| Singapore dollar deposits held by or for an individual or a charity in accounts listed in OCBC Bank’s Insured Deposit Register (available at www.ocbc.com/policies) will be insured in accordance with and for up to the limits specified in the Deposit Insurance Act.
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Banking through the telephone made easy in just a few clicks. Find out more »
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